What to do after a scam
Choose what happened and act in the right order.
I clicked a suspicious link
Guide to a response based on whether data was entered or a file was run
I shared a password
Guide to changing the password, ending sessions, and securing email
I sent money to a scammer
Guide to urgent bank contact and an attempt to stop payment
I installed remote-access software
Guide to disconnecting the device and securing accounts elsewhere
I shared card details
Guide to blocking the card, reviewing transactions, and disputing charges
I shared an identity document
Guide to reporting the document and monitoring attempted fraud
Recovering a compromised account
Guide to securing email, sessions, and recovery methods
Suspected SIM-swap attack
Guide to sudden loss of service and takeover of SMS codes
How to preserve scam evidence
Guide to timeline, messages, URLs, receipts, and case numbers